Let’s do a simple test.

Search for these keywords on Google: how many inhabitants does Berlin have?

Answer: 3.5 million.

Incontrovertible data, even proposed by Google itself without you having to click on any link. And just to be even more unassailable, the relative date is also provided. 2016.

Another question: who’s the US president?

Answer: Donald J. Trump.

Again, no link to click. Google knows the answer and provides it immediately.

Since you are curious, you don’t stop and keep looking, this time something more demanding: why are riots taking place in the United States?

And here the first alarm bell goes off. Note that the answer is not as immediate as before.

Google does not have the answer to this question and therefore it is your job to look for it among the various results that the search engine offers you. And here the problems begin.

#chatbots #society #machine-learning #bias #ai